Your opinion is essential
to our evolution.
Use our official ombudsman service.
Our General Ombudsman’s Office is the area of the company responsible for receiving and forwarding complaints, claims, requests for information,
conflict of interest inquiries, requests, suggestions, and compliments from our stakeholders. All submissions are handled independently, impartially, and accessibly.
Use the channels below to leave
your opinions and requests:
CONTACTS
After-Sales Service
+55 (19) 3817-9633 – Landline and WhatsApp
Sales
+55 (19) 3817-9633 – Landline and WhatsApp
Technical Assistance
+55 (19) 3817-9633 – WhatsApp only
Ibramed General Ombudsman’s Office.
Av. Dr. Carlos Burgos, 2800 Jardim Italia – Amparo/SP
CEP: 13901-080
Your Voice, Our Evolution
At Ibramed, we believe that listening is the first step to evolving. Our Ombudsman’s Office was created to be an open, human, and transparent channel where clients, employees, and partners can express their opinions, ask questions, and contribute to the continuous improvement of our products and services.
Our commitment goes beyond simply registering complaints. We want to understand each situation, give voice to your needs, and offer fair and effective solutions. We believe that innovation and excellence in the aesthetics and physiotherapy sector are only possible when we build together an environment of trust, respect, and ethics.
If you have a suggestion, compliment, or need to report something important, count on our Ombudsman. We are here to listen to you and transform your ideas and concerns into real improvements.
In-person appointments
In-person appointments must
be scheduled by calling 0800 0000000
